CARE Mission Statement

The Campus Assessment, Response, and Education Team (CARE Team) is a campus-wide team that provides a caring approach of identification, consultation, and coordination of the University response to situations involving students who engage in concerning, disruptive and/or potentially harmful behavior. CARE Team serves as a resource to the campus community and centralizes communication. The team identifies risk and develops a collaborative outreach and support plan with campus and community resources.

Report an Incident or Concern

CARE Team Description

West Chester University’s CARE Team collaborates with specialized members to promote the safety and well-being of our campus community. The purpose of CARE is to identify an alarming behavior, and provide support to someone who may have academic and/or personal challenges which may have an impact on a successful college experience. This may include behavior regarding a peer or conversations between groups or individuals that may potentially be unhealthy. CARE requests your input so we may be proactive in fostering safety, healthy well-being, and academic achievement for our community. Meet the CARE team

Examples of Concerning Behaviors

• Poses immediate threat to self

• Shows inappropriate anger or hostility

• Exhibits “bizarre” behavior

• Talks about suicide or homicide

• Writes/verbalizes direct threat to another

• Seems overly emotional, depressed, aggressive, suspicious, etc.

• Is the subject of complaints by other students

• Continuously disrupts class and refuses to stop

• Comes to class drunk or high

• Appears to have distorted body image or disordered eating symptomatology

• Is the victim of a sexual assault

• Reports sexual harassment or discrimination

• Has serious issues with test-taking/presentations

• Is suspected of cheating/academic dishonesty

• Difficulty due to illness or death in the family

Notify CARE Team regarding someone who may need help

*If the situation is an emergency, please call Public Safety now, at 610-436-3311*

Contact Case Manager for CARE Support Services:  610-436-3089, 

An *anonymous referral may be submitted:   CARE / SSET Support Services Referral Form

The information in this form will be kept as confidential as possible and only shared with those who need to know. You may submit an anonymous report, although it may hamper our ability to provide full support to the student. West Chester University is committed to creating and maintaining a campus environment where safety, health, and well-being are priorities for all.

CARE Team actions regarding someone in need of help

A CARE Team member will be notified of the student in need, who will then reach out to the student in a timely manner. CARE meets on a regular basis to discuss referrals, outreach results, and discusses the best approach to stay connected and continue to help students to be successful. 

CARE Team Members


Name and Contact Information

Assistant Vice President for Health and Wellness

Chair of CARE Team

Dr. B.K. Taylor


Case Manager for CARE Support Services

Kristin Yeager


Interim Assistant Vice President and Dean of Students

Denine Rocco


Director of Wellness Promotion

Jayme Trogus


Faculty Associate for Student Engagement and Retention

Dr. Tammy James 


Director of Residence Life

Dr. Leah Tobin


Assistant Dean of Students

Christina Brenner


Public Safety Special Investigator

Detective Matthew Rychlak


 Director of Counseling Services

Dr. Rachel Daltry


Director for Equity and Compliance

Title IX Coordinator

ADA Coordinator

Lynn Klingensmith, Esq.


Secondary Members

Other members of the University community will be invited to participate in a meeting if their input pertains to a specific individual or case:


Services for Student with Disabilities, Director

Autism Services, Director

Diversity, Equity, and Inclusion Staff Member

Instructional Faculty Member

The Graduate School, Representative

University Registrar

Student Health Services

Student Assistance

Global Engagement Office

Fraternity and Sorority Life, Staff Member

National Suicide Prevention Lifeline Information:

If you or a loved one is feeling distressed, contact the National Suicide Prevention Lifeline. The crisis center provides free and confidential emotional support 24 hours a day, 7 days a week to civilians and veterans.

Call the National Suicide Prevention Lifeline at 1-800-273-8255

Text the National Suicide Prevention Lifeline at 741-741 


Back to top of page.