OnBase is West Chester University’s Electronic Content Management System (ECM) and is used to archive and manage paper and electronic information digitally; by consolidating data, process, and form management processes.

We use OnBase for:

  • Archiving documents
  • Creating & distributing digital and paper forms
  • Document or electronic form driven workflows

We currently use OnBase in Admissions, Registrar’s, Financial Aid offices and other academic offices. We are working on conversion projects in HR and hopefully starting projects in other departments on campus. If you have a problem or would like to find out more information about OnBase please submit a ticket below. There is a New Solution button option if you do not have OnBase and would like to start to use the system.

Help Desk

The IS&T Help Desk can assist users with the installation of OnBase. For all other technical issues related to OnBase, please contact the OnBase Help Desk by clicking the button below:

OnBase Help Desk Ticket

If you currently use OnBase and need to login, please use one of the links below.

Web Login

Use the most recent version any of the following browsers:

PC: Internet Explorer, Firefox, or Chrome

Mac: Firefox or Chrome.

  • Internet Explorer (11)
  • Chrome (61+)
  • Firefox (53+)
  • Firefox ESR (45)
  • Safari (6.2.x, 7.1.x, 8.0.x, 9.0.x, 9.1.x)

TeP Specific Information

Information regarding the Tenure and Promotion Process (TeP) can be found on the Provost website. If you have started the TeP process, and need technical assistance please create OnBase Help Desk Ticket.

OnBase Installation Files

Only use if instructed to do so.

OnBase Unity Client Install

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