Refunds
Direct Deposit
Students should enroll in Direct Deposit for quicker access to funds and to eliminate lost or stolen checks.
Directions to enroll in Direct Deposit:
- Log into RamPortal
- Click on Student Financials
- On the right menu bar click on Electronic Refunds
- First time entering direct deposit information, you must first enroll in the two-step authentication to update your refund method in direct deposit (Please note: Your required authentication code for enrollment will be sent to your WCU email or via Text.)
- Once authenticated, click "set up new account"
- Follow the instructions.
- Enter routing and account numbers from your current bank account when prompted
Troubling Shooting Tips
- Enable cookies on your device.
- Turn off pop-up blockers on your device.
- Enrollment in direct deposit refunds requires dual authentication. You will receive a code via your WCU email or Text.
- During busy enrollment periods, it may take up to several minutes for the code to be sent.
- Check your spam or junk email if you elected to receive your code via email and did not receive your code in your inbox.
- If you have made several unsuccessful attempts, please clear your browsing history and start over.
General Information
- The Financial Aid Office begins disbursements the week before the semester starts.
- Refunds are processed throughout the semester, beginning the Friday before the semester starts.
- Students will receive an email from the Bursar’s Office when their refund check is mailed.
- Refund checks are mailed to the home address on file. Please keep home address current.
Helpful Refund Links
Registrar Refund Schedule In Tuition & General Fee Refunds dropdown
Book Voucher Info
- Students with excess financial aid may be eligible for a book voucher.
- Book vouchers may be obtained at the Bursar’s Office no earlier than the first day of the semester.
- WCU Book Vouchers are redeemable ONLY at the SSI Bookstore, located on the ground floor of Sykes Student Union on Rosedale Avenue.