Academic Support & Advocacy Center (ASA)

Goals

The Academic Support & Advocacy Center (ASA) intends to achieve the following goals to support student success.

Key Objectives

• Institute campus-wide coordinated differentiated care for students who would benefit from high-touch care.
• Ensure care is proactive rather than reactive.
• Leverage a centralized support model for student success coordinators to allow for redundancy, cross-training, common differentiated care strategies, and organizational growth opportunities.
• Ensure enrollment support team maintains a strong integration with academic departments which they serve.
• Have personnel infrastructure to respond to alerts/cases (Navigate) and connect students with meaningful support services in a coordinated manner.
• Increase retention rates toward the 87.9% historical high.